Terms and conditions
Information on the processing of personal data
EURO ETP Sas VAT number IT01266650769 : Via Donizetti, 9 – 59016 Poggio a Caiano (PO) ITALY is committed to protecting the privacy of all visitors to the www.color-code.it site (the “Site”). Please read the following Policy which explains how EURO ETP sas uses and protects the information of visitors and users of the Site.
1. COLLECTED INFORMATION
When visiting the Site or placing an “MADE IN ITALY SHOP” order through the Site or to access sensitive and protected areas, you may be asked to provide information concerning the user, including name, VAT number, address and credit card data and more. It is also possible that information relating to the use of the Site is collected as well as information relating to the user starting from the messages (“post”) that the user sends to the Website or that he sends via e-mail or by letter to EURO ETP Sas. Some data are essential, merely by way of example all those personal data strictly necessary to perform contractual obligations or to comply with Italian or EU legislation. These data will be specifically indicated as mandatory at the time of their collection and failure to provide such information could make it impossible, for example, to perform contractual obligations and provide the related service. Providing other information is optional and failure to provide it will in no way affect your rights, for example to receive the requested service, etc.
2. USE OF INFORMATION
2.1 User information allows EURO ETP Sas to provide users with access to the relevant sections of the Site as well as the services requested. They also place EURO ETP Sas in a position to invoice the amounts due and to contact the customer if necessary regarding the services. Furthermore, EURO ETP Sas uses and analyzes the information collected in order to manage, support, improve and develop its business as well as for any other statistical or analytical purpose. If for the pursuit of these purposes EURO ETP SAS treats personal data, even if they do not allow the direct identification of the individual, the treatment will be carried out only with the user’s consent.
2.2 EURO ETP SAS may use the information to contact the customer in order to know, with his consent, his opinions on the services of EURO ETP SAS and occasionally to inform him of the changes or important developments concerning the Site or the aforementioned services.
2.3 If permitted by the user of the Website, EURO ETP SAS may use the data to make the aforementioned user aware of the other products and services of EURO ETP SAS that may be of interest to him, including services that may be subject to direct marketing for mail, by telephone, through messaging systems via mobile phone (eg SMS, MMS etc.) as well as via e-mail.
2.4 Still with the consent of the user of the Site, EURO ETP SAS may also share information with third parties (including subjects operating in the sectors of Made in Italy, entertainment, marketing and advertising) to make the user aware of goods and services of third parties who can collect their interest (by mail, by telephone, by mobile messaging (eg SMS, MMS etc.) and / or by e-mail) and help EURO ETP SAS to analyze the data collected in order to manage, support , improve and develop their business and services offered.
2.5 If the user no longer wishes his data to be used by EURO ETP SAS in the aforementioned ways or changes his mind about the possibility of being contacted in the future, please let EURO ETP SAS know using the contact details indicated in the following article 0 and / or correspondingly changing your profile.
2.6 Please note that the use of posting services and the sending of comments and opinions regarding the Site and the services involves the access and visibility of such data to all users of the same services; such data will therefore be subject to distribution via the Internet. We invite you not to enter personal data, and in particular data that can be qualified as sensitive.
3. INFORMATION COMMUNICATIONS
3.1 The information provided by the user to EURO ETP SAS will be transferred and stored on the servers of EURO ETP SAS; the aforementioned information, or access to the same, may be provided to the personnel of other companies operating in the European community as well as to third parties, including consultants, service companies, companies in the made in Italy sector or manufacturing sectors, for the purposes set out in this policy or for other purposes such as e-mailing service management. EURO ETP SAS always takes steps to ensure that information is processed in accordance with this policy and in compliance with the laws of the European community.
3.3 If the user has given his consent, EURO ETP SAS may allow carefully selected third parties, including marketing and advertising companies, companies controlled by or connected to EURO ETP SAS, to occasionally contact the user regarding the services that may be of interest to the user. These subjects could contact you by telephone, via text message and via e-mail. If the user changes his mind about the possibility of being contacted in the future by the aforementioned companies, he is requested to communicate it using the contact details indicated in article 9 below and / or modifying his profile accordingly.
3.4 If our company concludes a joint venture agreement, acquires, sells or is incorporated into another company, the user’s information could be communicated or transferred to the new partner, the acquired company, the new owner or related consultants.
3.5 EURO ETP SAS may use the information provided by the user if it is obliged (or believed to be obliged) to communicate or share such information in order to comply with a legal obligation, or in order to enforce the Site Discipline and any other contract, or to protect the rights of EURO ETP SAS or others. This includes the exchange of information with other companies and other bodies for purposes of prevention and protection from fraud.
5. DATA SECURITY AND STORAGE
5.1 EURO ETP SAS provides for the protection of user information against unauthorized access and unlawful processing, accidental loss, destruction and damage. EURO ETP SAS keeps user data for a period reasonably necessary to achieve the purposes for which the data is collected.
5.2 The user who has chosen a password that allows access to certain parts of the Site assumes responsibility for maintaining the secrecy of the password. It is forbidden to share your password with others.
5.3 Unfortunately, the transmission of information via the internet is not entirely secure. Although EURO ETP SAS adopts measures to protect the information entered, it is not able to guarantee the security of the data transmitted to the Website; transmission is therefore carried out at the user’s risk. After receiving user data, EURO ETP SAS uses strict security functionality procedures to try to prevent unauthorized access.
6. ACCESS TO PERSONAL DATA
Access to user data will be mainly performed by personnel authorized by EURO ETP SAS at the Marketing, Sales, Administration and Technical offices. EURO ETP SAS, as mentioned, may use third parties as service providers in relation to the use of the Site; in this case the data may be processed by the authorized personnel of such third parties, designated by EURO ETP SAS as data controllers.
7. ACCESS AND UPDATE
The user has the right, at any time, to exercise their rights under Article 7 of Legislative Decree 196/2003 (Code for the protection of personal data) in order, for example, to withdraw the consent to use of your personal data for profiling and marketing purposes, view the information held by EURO ETP SAS concerning you (“Access Request”) and ask EURO ETP SAS to make any changes to ensure that this information is accurate and updated. To this end, the user is asked to contact EURO ETP SAS using the contact details indicated in article 9 below.
Any changes to the EURO ETP SAS Policy regarding Privacy are published on the Website and, where appropriate, communicated via e-mail.
Comments, questions and requests regarding the use made by EURO ETP SAS of user information are welcome and should be addressed to: EURO ETP Sas Via Donizetti, 9 – 59016 Poggio a Caiano (PO). EURO ETP Sas has appointed its Data Processing Manager, who can be contacted at firstname.lastname@example.org.
Deliveries and Returns
10. SHIPPING AND DELIVERY
10.1 EURO ETP SAS undertakes to ship the order by the date indicated in the shipping confirmation. However, this date is indicative: occasionally unexpected events could occur – even independent of the will of EURO ETP SAS, which could cause delays in deliveries. EURO ETP SAS in this case will have the obligation to contact the customer to keep him informed on the status of the order and on the actual delivery date.
10.2 . The shipment is to be considered completed only when the products ordered to the specified address are actually delivered. EURO ETP SAS reserves the right to make changes to the shipping costs at any time.
10.3 The refusal of an order at the time of delivery entails the debiting of the total costs incurred by EURO ETP SAS for the shipment of the material. The total costs incurred by EURO ETP SAS for sending the material may be greater than the total shipping costs indicated in the order confirmation.
10.4 Delivery to the plan involves additional costs, which will be charged to the customer. An increase in costs is also envisaged in the event of a request for the use of a tail lift for unloading goods and deliveries to remote areas.
10.5 The products are considered to be the customer’s property when EURO ETP SAS is able to ensure that it has received a full payment, including shipping charges.
11. RETURNS & REFUNDS
11.1 MADE IN ITALY Shop offers the possibility of receiving a refund or replacing the products ordered provided that: (i) the products are returned within 14 working days from the delivery date, and (ii) the products are returned in their original condition, ie resalable . To request replacements or refunds, contact Customer Service at 055.8778855 or write to email@example.com. EURO ETP SAS will confirm the shipping date of the new selected items. (B) EURO ETP SAS is not responsible for the loss or damage of returned products. EURO ETP SAS reserves the right, in this case, to charge the customer for the cost of loss or damage to the products. (C) The products must be returned in the best possible condition. Until the products are returned to EURO ETP SAS, the customer is obliged to take care of the products, including the packaging properly stored.
11.2. If the products are returned in accordance with the Terms and Conditions, you will receive a full refund of the price paid by the user for the purchase of the items (excluding the shipping costs incurred). The cost related to the return (shipping costs X 2, even if the shipment is included in the offer) is at the complete expense of the customer and will be charged on the invoice.
11.3 If the product is returned due to damage by the courier or incorrect description, you will receive a full refund of the cost incurred, including transport costs paid.